simplified in seconds
simplified in seconds
Instant summaries and audio to make
official letters easy to understand.
Instant summaries and audio to
make official letters easy to understand.
Instant summaries and audio to
make official letters easy to understand.
Also featured on
Also featured on
Supported By
Supported By
Supported By
How it works?
Transform how seniors understand information, starting from Singapore.
Transform how seniors understand information,
starting from Singapore.
Transform how seniors understand information,
starting from Singapore.
230
Documents Processed
To date, we have empowered more than 120 residents to independently understand their important letters
13 Types
Supported Letters
LetterKey simplifies essential government correspondence for housing, utilities, finances, and official notices
25%
Mobile Retention
Our platform builds lasting value, with one in four users returning to actively manage their official notices.
Pilot Testing
Four Weeks at Bukit Panjang CC
01
Hypothesis Challenged
Our initial physical kiosk test with ten seniors under 65 revealed a clear preference for a mobile solution, directly challenging our original hypothesis and prompting a strategic pivot.
02
Mobile Pivot
We pivoted to a WhatsApp bot, using banners and brochures to attract organic traffic. This phase quickly validated the mobile approach and highlighted a high demand for Chinese translation.
03
Demographic Validation
We first validated our mobile approach with the Malay community, receiving an overwhelmingly positive response. We then returned to Fei Yue CC to successfully test our new mobile hypothesis, bringing the pilot to its conclusion.
01
Hypothesis Challenged
Our initial physical kiosk test with ten seniors under 65 revealed a clear preference for a mobile solution, directly challenging our original hypothesis and prompting a strategic pivot.
02
Mobile Pivot
We pivoted to a WhatsApp bot, using banners and brochures to attract organic traffic. This phase quickly validated the mobile approach and highlighted a high demand for Chinese translation.
03
Demographic Validation
We first validated our mobile approach with the Malay community, receiving an overwhelmingly positive response. We then returned to Fei Yue CC to successfully test our new mobile hypothesis, bringing the pilot to its conclusion.
01
Hypothesis Challenged
Our initial physical kiosk test with ten seniors under 65 revealed a clear preference for a mobile solution, directly challenging our original hypothesis and prompting a strategic pivot.
02
Mobile Pivot
We pivoted to a WhatsApp bot, using banners and brochures to attract organic traffic. This phase quickly validated the mobile approach and highlighted a high demand for Chinese translation.
03
Demographic Validation
We first validated our mobile approach with the Malay community, receiving an overwhelmingly positive response. We then returned to Fei Yue CC to successfully test our new mobile hypothesis, bringing the pilot to its conclusion.
What seniors have to say
"I got letter or anything, I can use... Sound very natural..."
Mary
75 Years Old
"I got letter or anything, I can use... Sound very natural..."
Mary
75 Years Old
"I got letter or anything, I can use... Sound very natural..."
Mary
75 Years Old
"I will often use LetterKey. Often when I receive letter, I only understand half of it."
Lai
67 Years Old
"I will often use LetterKey. Often when I receive letter, I only understand half of it."
Lai
67 Years Old
"I will often use LetterKey. Often when I receive letter, I only understand half of it."
Lai
67 Years Old
Frequently Asked Questions
What types of letters can LetterKey read?
LetterKey simplifies all your important post, covering government schemes, housing, utilities, and healthcare appointments. We also handle financial notices and security alerts, alongside everyday community and commercial information.
Does LetterKey store my personal data?
Is there a cost to use LetterKey?
What partnership opportunities does LetterKey offer?
Are you seeking volunteers?
Is LetterKey only for seniors?
What technology powers LetterKey?
Why use WhatsApp instead of a mobile app?
What types of letters can LetterKey read?
LetterKey simplifies all your important post, covering government schemes, housing, utilities, and healthcare appointments. We also handle financial notices and security alerts, alongside everyday community and commercial information.
Does LetterKey store my personal data?
Is there a cost to use LetterKey?
What partnership opportunities does LetterKey offer?
Are you seeking volunteers?
Is LetterKey only for seniors?
What technology powers LetterKey?
Why use WhatsApp instead of a mobile app?
What types of letters can LetterKey read?
LetterKey simplifies all your important post, covering government schemes, housing, utilities, and healthcare appointments. We also handle financial notices and security alerts, alongside everyday community and commercial information.
Does LetterKey store my personal data?
Is there a cost to use LetterKey?
What partnership opportunities does LetterKey offer?
Are you seeking volunteers?
Is LetterKey only for seniors?
What technology powers LetterKey?
Why use WhatsApp instead of a mobile app?